Experiencing an empty homepage on your Daysium app can be concerning, but there's a straightforward explanation and steps you can take.
Understanding the Empty Homepage
Rulesets Display
The Daysium app's 'Home' view is designed to display your relevant tax rulesets. However, if you selected 'Other' for your jurisdiction during registration, we don't yet have the specific Ruleset to display - but the team are working on it right now. This results in an empty homepage, such as the image below:
What Should You Do?
Continue Using the App:
Continue to use the app to collect location data. This data is crucial and can be used once your specific tax jurisdiction rulesets become available.
Manage Your Rulesets:
To adjust or review your current Rulesets, log into the Daysium online portal.
We'll Get in Touch when Your Rulesets Are Ready:
We are continually working to include more tax jurisdictions. We'll keep you posted on updates.
An empty homepage is typically caused by selecting an unsupported tax jurisdiction during registration. Rest assured, we are working to expand our coverage. Meanwhile, keep collecting location data for optimal use of Daysium.
💡Need Further Assistance? If you have any more questions or need additional support, please contact our support team at [email protected].