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FAQ: I Can’t Login to My Account

Discover how to solve a problem with your Daysium login.

Krista Lomu avatar
Written by Krista Lomu
Updated over a year ago

If you're experiencing difficulties logging into your Daysium account, follow these steps to resolve common issues.

Troubleshooting Steps:

1. Check Your Credentials:

Ensure you are using the correct email and password. Remember, passwords are case-sensitive.

2. Reset Your Password:

If you've forgotten your password, use the 'Forgot Password' link on the login page to reset it.

💡Read our 'How to Reset Your Password' for more information.

3. Browser Issues:

Try clearing your browser's cache and cookies, or attempt to log in from a different browser or device.

4. Update the App:

If using the Daysium smartphone app, ensure it's updated to the latest version.

5. Contact Support:

If none of the above solutions work, email our support team at [email protected] for further assistance.

By following these steps, you should be able to resolve most login issues quickly. Our support team is here to help if you need additional assistance.

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