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FAQ: My Payment Didn’t Go Through

Explore how to resolve issues with your Daysium Membership payment.

Krista Lomu avatar
Written by Krista Lomu
Updated over a year ago

Encountering payment issues can be frustrating, but don't worry—here are several steps you can take to resolve the problem and complete your registration successfully.

1. Verify Payment Details:

Double-check that your debit or credit card details are entered correctly and that your card is still valid.

2. Identify Payment Errors:

If using PayPal, note any error messages by PayPal as they can indicate temporary issues with their system. If necessary, wait a few minutes before attempting payment again.

3. Retry Later:

If you need to step away, we'll save your progress. Simply log back into your account later to proceed directly to the payment.

4. Contact Customer Support:

If issues persist, email our support team at [email protected]. Include a screenshot of any possible error message and a brief description of the issue. Our team will assist you promptly to ensure you can finish the registration process as soon as possible.

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